Privacy Policy

Last updated: June 2026

This privacy policy explains how Settlement Solicitors, a trading style of Ackroyd Legal (London) LLP ("we", "us", "our"), collects and uses personal information when you use this website or contact us. We are committed to protecting your privacy and handling your data in accordance with UK data protection law.

Who we are

Settlement Solicitors is a trading style of Ackroyd Legal (London) LLP, a limited liability partnership registered in England and Wales and authorised and regulated by the Solicitors Regulation Authority (SRA). We are the data controller responsible for your personal information.

Information we collect

• Details you provide through our enquiry and booking forms, such as your name, email address, telephone number, location and the details of your enquiry.
• Documents you choose to upload, such as a settlement agreement provided for review ahead of a consultation.
• Information you share with us by telephone, email or live chat.
• Technical information collected automatically, such as your IP address and how you use the site, via cookies and similar technologies.

How we use your information

We use your information to respond to your enquiry, arrange and conduct consultations, provide legal advice and services, and manage our relationship with you. Where you have asked us to, we use uploaded documents to review your matter before a meeting.

Legal basis for processing

We process your information where it is necessary to take steps at your request before entering into a contract, for the performance of a contract with you, for our legitimate interests in operating and improving our services, to comply with our legal and regulatory obligations, and, where required, on the basis of your consent.

Cookies and third-party services

This website uses cookies and third-party services to function and to help us understand how it is used. These include a live chat service (LiveChat), form handling (Formspree) and advertising and measurement tools (Google). These providers may process limited data on our behalf in accordance with their own privacy terms.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who process data on our behalf, and where required by law or our regulatory obligations. Any sharing is limited to what is necessary for the relevant purpose.

Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet our legal, regulatory and professional obligations. Retention periods vary depending on the nature of the information and the matter.

Your rights

Under UK data protection law you have rights including the right to access your information, to have inaccurate information corrected, to request erasure, to restrict or object to processing, and to data portability. To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO).

Data security

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

For any questions about this policy or your personal information, contact us at enquiries.sa@ackroydlegal.com or call 020 3058 3365.